Assessment of the Student Services of De La Salle University Dasmariñas College of Education Graduate Studies: Basis for a Proposed Enhancement Program

Authors: Marites S. Salasbar1, Mark Airon P. Creus2, Irlo L. Dumo3, Laura R. Campos, Ed.D.4, Tita B. Buenaobra5, Mary Ann B. Gatpandan6, Nancy O. Guimary7

1Dasmariñas Elementary School ([email protected]), 2Lalaan Central School, DepEd Cavite Province ([email protected]), 3Paliparan National High School ([email protected]), 4De La Salle University Dasmariñas ([email protected]), 5St. Dominic College of Asia ([email protected]), 6Department of Education, Division of Cavite Province ([email protected]), 7Dasmariñas Main National High School ([email protected])

 

ABSTRACT

The study aims to assess the student services of the College of Education Graduate Studies of De La Salle University Dasmariñas for a proposed enhancement program. The main sources of data came from the graduate students of the College of Education enrolled in A.Y. 2015-2016. A validated questionnaire was designed highlighting the different student services of the college. Findings from the study showed that the students are very familiar in the library, canteen or food services, bookstore, payment centers and classrooms. However, students are somewhat familiar to the university clinic and campus ministry office. In terms of extent of usage, the results showed that students are always using the classroom and canteen services. However, they rarely used the University Research Office, University Clinic, and   Campus Ministry Office. With regard to the level of satisfaction, finding shows that the students are very satisfied in the classrooms and physical maintenance and cleanliness services of the university. However, students are dissatisfied in the services of university clinic and campus ministry office. Based on these findings, the need to have an Action Plan on Student Services Enhancement Program will help improve students’ level of familiarity, extent of usage and level of satisfaction to all the student services being offered by the College of Education Graduate Studies of De La Salle University Dasmariñas.

 

Keywords: Student Services, College of Education, Graduate Studies, De La Salle University Dasmariñas

 

Research Conference/s Presented:

16th Annual Conference of South East Asian Association for Institutional Research (SEAAIR) held in Bangkong, Thailand

Website: http://seaairweb.info/

Conference Proceedings: http://seaairweb.info/conference/2016Proceedings.pdf

 

Published:

ASEAN Journal of Education

Website: http://aje.research.dusit.ac.th/index.php

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